🔁 Exchange & Return Policy – Bracero
We want you to feel confident shopping with Bracero. Here’s how returns and size exchanges work:
🔄 Size Exchange Policy
- You can request a size exchange within 7 days of receiving your order, as long as the product is unused and in original condition.
- A ₹99 reverse shipping fee applies per exchange request. This covers part of the return logistics cost.
- The replacement item will be shipped once we receive and verify the returned product.
- Only one exchange is allowed per original order.
- If the new item is of lower value, the difference will be refunded to your original payment method.
📩 To request a size exchange, email us at return@bracero.in
🔙 Returns Policy
- You can return a product within 7 days of delivery if it is unused and in good condition.
- Returning for a refund? A ₹140 reverse pickup fee will be deducted from the refund.
- Refunds are processed after we receive and inspect the returned item.
- Shipping charges are non-refundable.
- Products must be returned in original condition and packaging. Used or damaged items are not eligible.
- All freebies or gifts must be returned. If not, their value will be deducted from your refund.
- Only one return or exchange is allowed per original order.
- Partially paid orders (Cash + Online) are non-refundable.
- Refund will be issued within 7 days after receiving the returned product.
🛍️ Black Friday or Sale Orders: If you return part of the order, discounts will be recalculated based on what you keep.
🚚 Hassle-Free Returns
Return your order within 7 days of delivery for a full refund.
Start your return through our Returns Portal or email us at return@bracero.in.
Don’t want to use the portal or email? Just fill out the form below.